WHO WE ARE
City First Bank N.A. is a mission-driven Community Development Financial Institution (CDFI) principally focused on a transformative impact in underserved, urban markets with the highest needs to drive equitable economic development. Our lending activities are purely commercial and focused on the following segments: Multifamily Affordable Housing, Not-for-Profit Finance, and Small Business Finance. As a depository and commercial lending provider with over $1.4 billion in bank assets as of December 31, 2023, our unified organization has over 100 employees in Washington DC and Los Angeles/Inglewood, CA.
ROLE SUMMARY
The Assistant Branch Manager is responsible for direct management of branch operations. They will assist the Branch Manager in fostering a positive environment and ensuring client satisfaction and proper branch operation. In the absence of the Branch Manager, the Assistant Branch Manager will serve as the leader and main point of contact for the entirety of the Branch.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Organizes workflow, delegates assignments and provides direct supervision to branch staff.
- Ensures work is performed accurately and is completed within required timeframes.
- Oversees custody and control of cash and related records.
- May perform back up to customer service functions, as required, accepting deposits and handling cash transactions.
- May assume duties of Branch Manager in his/her absence.
- Provides direct on-the-job training and guidance to less experienced staff. Responds to questions; solves problems; and deals with high volume customers.
- Performs other duties as required.
EDUCATION & EXPERIENCE
Required Education/Experience:
- High school, or general education degree.
- Minimum 2 years supervisory experience in financial institution operations, customer service and/or sales capacity.
KNOWLEDGE, SKILLS, AND ABILITIES
Required Knowledge & Skills:
- Basic knowledge of related state and federal banking compliance regulations, and other Bank operational policies; and general office practices.
- Intermediate knowledge of personal computer operations, including word processing and spreadsheet software programs.
- Intermediate knowledge of branch operation activities, terminology and products and services relating to retail and commercial account customers.
For consideration, please apply to https://www.cityfirstbank.com/careers and/or submit your resume to Daniel Umstead, AVP, Employment & Onboarding Advisor, dumstead@cityfirstbroadway.com.
